We're adopting OpenAPI as a way to define and document the DNSimple API. Read on to find out how and why.
How we use GitHub issues to keep track and communicate progress on long, big projects that expand over weeks, months or even years.
A short and simple step-by-step guide to sign your Git(Hub) commits with GNU GPG.
Creating a product from the users perspective is our challenge, because we know what's behind the curtain. Inherited assumptions are our enemy.
Running a business is about making your customers happy. Happy customers are more loyal and are more likely to recommend your service. Giving them a great support experience is key to making them happy. I've compiled a list of great tips and tricks on how to become a great customer support agent.