Using multiple accounts to segment the business
In June we released a new feature that allows DNSimple customers to manage multiple accounts with the same user. The most common scenario to use multiple accounts is when you want to manage both personal and business domains with the same DNSimple credentials, but you want to keep the accounts separate for billing purposes.
Today I want to explore a different way to use the multi-account feature to organize your domains so that you can take advantage of the different levels of service.
If you have several domains, it's likely not all of them are equally important. You may have your corporate domain which is the most important one, and several domains you use for staging environments or testing for example.
With the multi-account feature you can have two accounts, one subscribed to an Enterprise plan and another with a Solo plan. On the Enterprise plan, you could save your primary business domains, whereas on the Solo plan, you could save personal domains that are not connected to your business.
Enterprise plans also have priority support. Therefore, any support request for a domain in an Enterprise account will jump to the top of our queue. If you are reselling our services, you can offer different levels of service to your customers, and move the domains between accounts based on which service your customer is subscribed to.
The multi-account feature is currently available to all DNSimple customers. Feel free to contact us if you should have any questions about this article or how to manage multiple accounts.
Simone Carletti
Italian software developer, a PADI scuba instructor and a former professional sommelier. I make awesome code and troll Anthony for fun and profit.
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